Via Resorts is a complete scam. They advertised a $400 deal for a couple and a child under six, with an upgrade option to $600 for two adults and two children. I chose the upgrade. Despite paying the $400 voucher, I was pressured to purchase quickly before dates “sold out.” I confirmed the dates and price with an online agent. Yet, after all confirmations, I was asked to pay another $1248—totaling $1648—when the same room was listed for $759 on Booking.com. No phone support, and emails go unanswered. When I finally reached staff online, they were rude, even threatening to cancel my booking and void the $400 I’d already paid. Avoid this dishonest operation entirely!
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