We purchased a ViSpring Herald Superb Mattress one year ago. We wanted to purchase the soft mattress, but we were prevented from purchasing it due to our weight (you must weigh under 80kg to purchase a soft mattress and receive the guarantee) (At 6.2 and weighing 82kg, I am not overweight)We should have realised at this point, that Vispring weren’t for us, However the shop manager assured us that if we found the medium mattress too hard, Vispring would change the tension. After 3 months of no sleep, Vispring did change the tension, at a cost to us of £100 for redelivery. The mattress is marginally softer, but by no means the same soft tension as the 7 shops we visited, testing the mattresses before we purchased. One year on, many, many hours lying awake on a rock solid mattress and a bad back every morning, I have decided to write this review to deter anyone who is tempted by Vispring. Steer clear if you want a soft bed. Our old Relyon soft mattress cost us the same amount and provided years of excellent sleep and we wish we had stayed with the reliable Relyon brand.
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Vispring's high-quality luxury mattresses are handcrafted in Devon, on the South West coast of England. Our master craftsmen use techniques refined over the course of a century, combining individually pocketed steel springs with the finest materials nature has to offer.
We’re so confident in our craft, that we offer customers a 30 year Vispring Guarantee.
