Edit to my review since Vispring have replied with exactly the same generic reply they sent 2 years ago. I have contacted your customer service via email straight after purchase who were of no help whatsoever. I wrote a review 2 years ago which for some reason no longer seems to be showing. I have been really disappointed with my Vispring Elite mattress. It felt completely different to the one in store, harder and not comfortable at all. Furniture village did honour their agreement of swapping to a different tension so I went from medium to soft. Unfortunately I found little difference, still uncomfortable to sleep on with a terrible smell that I sadly have to say 2 years on is still noticeable. Vispring offered no resolve to this and I found their customer service poor.
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Vispring's high-quality luxury mattresses are handcrafted in Devon, on the South West coast of England. Our master craftsmen use techniques refined over the course of a century, combining individually pocketed steel springs with the finest materials nature has to offer.
We’re so confident in our craft, that we offer customers a 30 year Vispring Guarantee.
