I spent a fortune and stupidly also bought a top quality topper! Unfortunately it’s never going to be comfortable as it’s rock hard and the topper is also rock hard. I can see it’s fantastic quality and beautiful. I’m gutted as it cost me £6700. I’m not chancing swapping it for a soft tension because if that’s also too hard it’s totally wasted. My partner is having the mattress and topper. I sadly now need a base and mattress. If I got a soft tension and it’s still too hard then it will be no good for my partner who is over 15 stone. I rang the retailer within a day of ordering saying I believe I should have got a soft but he said he thought it would be ok. I’m only 10 stone but only read about weight and tension info after purchasing. Cannot fault the mattress quality. It’s amazing. Sadly I should have got a far softer feeling mattress. A hugely expensive mistake. I decided to keep it because I was not prepared to risk being left with a soft tension in the same mattress as I can only swap tension and not to a different mattress which maybe no good to myself or my partner. The shop I got it from is great, though I do wish it had been changed when I rang expressing my concern. It’s plain to see Vispring mattresses are excellent quality but sadly I chose one which was totally unsuitable for my weight and needs. I do seriously regret getting the topper. Again great quality but didn’t do what I expected as it’s so hard. It cost £2098. Again my own mistake. I’ve given 5 stars as I can see the products are fabulous quality. With my illness I will be losing more weight so I feel the one I chose wouldn’t even be soft enough in a soft tension. I’m very sad as this was a whole years income for me. I need something like a pillow top as my body is in so much pain! Having spent so much yet wasted my money I still recommend Vispring. I just wish I had chosen one more suitable. I can see the quality and craftsmanship is second to none. Just so very sad I spent so much and now have nothing to sleep on! All I’d say to a potential buyer is do your research and make sure you read up on weight and suitable tensions. Vispring have their own info on what is best for certain weights. Sadly I read this too late.
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Vispring's high-quality luxury mattresses are handcrafted in Devon, on the South West coast of England. Our master craftsmen use techniques refined over the course of a century, combining individually pocketed steel springs with the finest materials nature has to offer.
We’re so confident in our craft, that we offer customers a 30 year Vispring Guarantee.
