This was my first order with the service, and it will likely be my last. The support was virtually nonexistent until it was too late. I made a one-time purchase for a six-month supply of vitamins based on the site’s recommendations. After it was shipped, my card was charged again unexpectedly. I emailed them within ten minutes of receiving the bank notification, but they took 48 hours to reply, during which they proceeded with packing my order. Their response indicated that it was too late to stop the order. It feels like just another company that hopes you forget about your subscription so they can keep charging you. I made it clear that this was a one-time order, and I had hoped to continue using their service, but not anymore.
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