Review Time
Vitable makes life so much more easier when it comes to taking daily vitamins. The fact that it comes in little sachets, that makes life so much easier with little kids and school drop offs. With so many options, Jacinta made it so much easier by actually speaking to me and asking what I am actually looking for. Also what vitamins I don't need. Its amazing, Thank you Vitable.
This was my first order with the service, and it will likely be my last. The support was virtually nonexistent until it was too late. I made a one-time purchase for a six-month supply of vitamins based on the site’s recommendations. After it was shipped, my card was charged again unexpectedly. I emailed them within ten minutes of receiving the bank notification, but they took 48 hours to reply, during which they proceeded with packing my order. Their response indicated that it was too late to stop the order. It feels like just another company that hopes you forget about your subscription so they can keep charging you. I made it clear that this was a one-time order, and I had hoped to continue using their service, but not anymore.
This was my first order with the service, and it will likely be my last. The support was nearly nonexistent until it was too late. I made a one-time purchase for a six-month supply of vitamins based on the site’s recommendations. After it was shipped, my card was charged again unexpectedly. I emailed them within ten minutes of receiving the bank notification, but they took 48 hours to respond, during which they continued packing my order. Their reply indicated that it was too late to cancel. It feels like just another company that wants you to forget about your order so they can keep charging you. I clearly stated that this was a one-time order, and I had hoped to continue using their service, but not anymore.
I have been ordering from this service since they started and I am very impressed with the recommendations, service, and overall experience. They have introduced new products that are of high quality and very relevant. This service plays a significant role in my routine and health journey.
My experience with the customer service was fantastic. I forgot to update my address before my order processed, and I received a quick response. Jemimah took the time to contact the postal services and consistently followed up until I received my package.
This service has simplified my wellness routine. Opening multiple bottles often felt overwhelming, leading me to skip them altogether. This service has made it easy to stick with my routine and adjust the contents of my sachet as my needs change.
This service started strong with a good app, personalized vitamins, and a focus on gamification. However, they have removed the ability to manage subscriptions, leading to unexpected charges, and the emphasis on health and well-being has diminished. It's just another place to buy vitamins now, with no better pricing than other retailers.
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