vitaglo.com

1.4
1.4 Based on 25 reviews

...

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ImTkN
Horrible customer service

I placed an order for vitamins on June 7th. I called today, June 21st, and spoke to a person named mike. I asked Mike about my order since I had had no communication from the company. Mike told me that he would call me right back and he had to look into it. More than half an hour later I decided to call back, and Mike answered. Mike proceeded to tell me that he was canceling the order because he told me he would call me back and that I called back too soon and could not wait for his call back. I suggested to him that half an hour wasn't long enough and he said no and repeated that he was canceling the order. When I asked him for a specific reason why he was ordering the cancellation, he told me just because I couldn't wait. Needless to say that there was no communication whatsoever for the past two weeks from when I initially made the order. The customer service I received was horrible and I am not too sure who Mike is, but Mike is certainly a detriment and not a person who should be doing customer service nor selling anything to the general public. I would give this company negative stars if it was possible.

1
Date of experience: Jun 21, 2022

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