Estuve en Vitaldent casi 4 años por un tratamiento de ortodoncia. La mayoría de gente del staff me trataba como si fuese estúpida porque soy autista y me llamaban por el deadname. La ortodoncista que me asignaron era muy poco profesional y maleducada, la típica falsa que va de maja. Una vez entró la tipa de administración (una persona super maleducada y prepotente, por cierto,que le habló con aires de superioridad a mi madre creyendo que no podría pagar el tratamiento) con el móvil y la ortodontista se puso con ella a mirar fotos del Instagram de alguien criticando mientras yo tenía un tubo de esos que sacan agua en la boca. También me acusó de fumar varias veces por tener manchas negras de Oreo (quién coma Oreos sabrá que es muy difícil que desaparezcan las manchas que dejas cuando te lavas los dientes) y cuando decía que no fumaba porque me da asco, se reía de mí y me llamaba mentirosa. Una vez me hice un piercing en la oreja que no afecta a la ortodoncia y la señora tuvo la audacia de echarme la bronca y contarme no sé qué de los puntos de acupuntura. Al final, me quitó los brackets de abajo antes de tiempo alegando que mi boca era demasiado complicada y mis dientes nunca podrían estar completamente rectos (Esto obviamente era MENTIRA ya que fui a otra clínica de ortodoncia y pude seguir con el tratamiento tanto de arriba como de abajo). La señora maleducada se fue a otra clínica, pero la nueva ortodontista no tenía ni idea de qué hacer y no le habían pasado ningún informe. Todo mal. No lo recomiendo. I went to Vitaldent for almost four years to get an orthodontic treatment. Most of the staff treated me as if I were stupid because I’m autistic and they called me by my deadname. The orthodontist assigned to me was a very unprofessional and rude person, the typical fake person who pretends to be nice but it's a b!tch. Once, the women who worked as a back office administrative assistant (a very rude and arrogant person, who spoke to my mother with a superior attitude because she assumed she wouldn’t be able to pay for the treatment), came into the room with her phone and the orthodontist started looking at Instagram photos with her and criticising someone's profile while I had one of those suction tubes pouring water in my mouth. She also accused me several times of smoking because I had black stains from eating Oreo cookies (anyone who eats Oreos knows how hard it is to get rid of those stains even after brushing your teeth). When I said I didn’t smoke because it disgusts me, she laughed at me and said I was a liar. Another time, I got an ear piercing that didn't affect my teeth at all and the orthodontist had the audacity to scold me and lecture me about some nonsense related to acupuncture points. In the end, she removed my lower braces early, claiming that my mouth was too complicated and that my teeth could never be completely straight (which was obviously a LIE, since I went to another orthodontic clinic and was able to continue the treatment on both my upper and lower teeth). That orthodontist moved to another clinic, but the new one had no idea what to do and hadn’t been given any report about my progress with orthodontics. I left because I was tired of their BS. Everything was a mess. I don’t recommend it.
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