vitaldent.it

1
1 Based on 9 reviews

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Sharla L.
They are not a very serious dental…

They are not a very serious dental centre. I have booked an appointment for a teeth cleaning while on holiday 3 weeks before or so for the Alghero centre.When I’ve arrived, after a wait of 20 min from my appointment time, the dentist quick check me and said I was good to go for a teeth cleaning. I then realised the teeth cleaning appointment wasn’t booked for the same day.Instead of giving me the appointment straight after they gave me an appointment for when I was already gone/ finish my holiday. Not much point then. I was very clear I needed on that day, but Silvia, the secretary, didn’t explain or either understand my needs. And I spoke in Italian 🤦🏼‍♀️ an hour of my life I will never get back. When I have complained they couldn’t find a solution but open the door for me. So rude I couldn’t believe it. I will definitely never go back there. Cheap and not customers oriented.

1
Date of experience: Jul 17, 2021

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