Living here for 3 years, Manchester, and I’m writing this because over the past week I’ve finally had enough. Nice location, nice staff, but everything else is absolutely ridiculous.Half of the lifts are constantly out of order, so living on a top floor means it’s quicker to take 15 flights of stairs, because the lift takes 10 minutes to come up and down. Don’t even get me started on going up.Internet is incredibly unreliable. Fast when it works, issue is it hardly works. Consistent disconnection issues, and the provider is absolutely terrible. Was working on a project due tomorrow, internet gets disconnected, I wait 3 hours hoping it comes back, constant calls with building staff and also providers, only to get told “it’ll be tomorrow morning” after being led on for 3 hours of my time. This is about the 3rd time I’ve had internet issues this week, and this was the worst. After writing this, I’ve edited and changed my review to 1 star and I was told that the internet won’t be fixed until Monday (3 days). Ridiculous when you pay so much. Unacceptable.Also in a shared kitchen, a big fly problem in the 16th floor, no matter how clean you keep it. I rebooked same room now years in a row, one time I moved in, they didn’t even look to clean the dead flies on top of the exhaust.Also there is meant to be a mandatory kitchen clean every week for cluster kitchens, happens more like once a month.The rooms themselves are nice, but wow, the building, internet, everything else is absolutely not worth the amount I pay for it. Incredibly frustrating and disappointing. I pay for the location.Lifts don’t work, internet barely works, cleaning is infrequent. Awful value for money.
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