I got offered an opportunity for an exchange program from my university, unfortunately I had already paid for all the year at vita student, so I asked customer service if it was possible to sell my contract, having already found the person that would have taken over. Instead of helping me with the process, they told me that I had to do everything on my own and that the person taking over my contract would have had to pay 600€ monthly on top of what I am already paying (that is already a lot of money for what vita offers, counting that this is my second year living here). Of course no one would pay the amount that they asked to pay monthly (around 2500€ a month for a normal room with kitchen) and instead of helping me they just told me that there was nothing that could be done and the price couldn’t be changed, so I got forced to remain in vita student and was unable to seize the opportunity that was offered to me. Also after talking with friends in other student residencies, I got told that vita is the only one doing this, and without any reasoning behind it.
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Award-winning luxury Student Accommodation with 25 locations across the UK and Barcelona. Vita Student is the only student accommodation with everything covered. Maximise your university experience with free gyms, study spaces, private dining rooms and more. Create new friendships and hone new skills with some of the world's best brands in our free regular events. See more
