Probably the worst student accommodation ‘customer engagement’ I’ve ever dealt with. Slow replies, unless they want something from you, and then they reply within the same hour! Was eligible to cancel my tenancy (due to coronavirus circumstances) yet because no one replied to my email I was still liable to pay and now they are beginning to reply, because my contract has already begun they are refusing to cancel my contract, when I was eligible in the first place! TERRIBLE CUSTOMER SERVICE!
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Award-winning luxury Student Accommodation with 25 locations across the UK and Barcelona. Vita Student is the only student accommodation with everything covered. Maximise your university experience with free gyms, study spaces, private dining rooms and more. Create new friendships and hone new skills with some of the world's best brands in our free regular events. See more