Lacking customer service and long lead times for orders. They have good products but seems they are having some issues as I waited 3 weeks for my order to even ship and then the Fly By Jing Sichuan Chili Crisp had a 2 month expiration date from when I received it which is disappointing because this is something that I would normally keep in the frig as a condiment for about a year after opening. I emailed them and got no response. Anyway, good products but rather expensive and it seems they are having growing pains. Hope they work it all out or I doubt they will survive.
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