Whenever I try to log into my account, it says the password is incorrect, which is not true. To change it, they need to send me a code valid for 30 minutes, but the code either doesn't arrive at all or comes too late. I can't log in to my account or withdraw funds. Very frustrated.
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We are viva.com: A European Tech Bank, with presence in 24 countries. We are the first European payment services provider entirely cloud-based, over Microsoft Azure. Viva.com is a Principal Member of Visa and MasterCard for acquiring and issuing services with direct connectivity to the Card Schemes providing processing services through our own platform. We offer businesses of all sizes an opportunity to accept 38+ payment methods including a wide variety of card schemes, digital wallets, local payment methods and more!
We are a licensed E-Money Institution, based on the provisions of European Commission’s PSD1 and PSD2 Directives with passporting rights and E-Money license across the entire EEA-31 region.
Viva Payments Services S.A. is authorised by the Financial Conduct Authority under the Payment Service Regulations (registration number 900595) for the provision of payment services.See more
