Extremely frustrated with their billing department. I closed my mobile contract two months ago, but they are still sending me invoices for 'hidden' fees that were never mentioned. Every time I call, I wait on hold for ages only to be told I need to visit a physical office. It feels like they are intentionally making it hard to leave. Technology is okay, service is terrible
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Vivacom is the brand name of "Bulgarian Telecommunications Company EAD", the largest telecommunications company in Bulgaria and a former state-owned incumbent operator.
