Rude if you speak English! Awful company when you call 123 and speak English they just hang up! when you make an appointment for Tuesday for installation of internet between 8 and 10 they call you at 12 that they will come next week. Customer service is terrible and they are extremely rude.
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Vivacom is the brand name of "Bulgarian Telecommunications Company EAD", the largest telecommunications company in Bulgaria and a former state-owned incumbent operator.