vivano-london.uk

3.7
3.7 Based on 15 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Disappointed with the Sizing and Service

I received the boots on Saturday, and they are enormous. I was sent a size 40 (UK 7), but I actually wear a size 37 (UK 4). I want to exchange them for the correct size, but I'm not impressed so far. I've messaged the service team four times without any response. I even tried calling the number they provided. They advertised the boots as leather, but they are not genuine leather. I do like the color, and I was hoping to resolve this by exchanging them. I share the sentiment of other reviews; this company does not seem trustworthy.

1
Date of experience: Jan 05, 2026

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More