Booked Viva transfers for our arrival at Tenerife South airport to Los Cristianos. The night before our departure they sent a message asking if we would share with another family on our flight who were going to the same area & they would refund 50%. We said we would but when we arrived there was no one there for us & the office was closed. We tried calling the 24/7 telephone number on our confirmation but there was no answer! Having checked our email they had sent a message mid flight cancelling on us saying that as our flight was late (1 hour) they had no driver. Will never use them again 😡
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