I absolutely love using a CGM and was quite excited at first when Vively upgraded their UI. It’s much better to navigate and to see insights in their app now. However, I did have some challenges with their pricing advertising for further CGMs which wasn’t quite the same on the website vs the app. So I reached out to their customer service and was impressed with the competency and speed. I don’t say that often but this is truly great customer service, as the customer service agent was proactive and resolved the issue quickly.
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