vively.com.au

3.9
3.9 Based on 171 reviews

Evidence-based, holistic, practical healthcare at your fingertips....

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Carly
Sensor came off my arm

I’ve been using the Vively/Sibionics CGM for about a week and the app and monitoring experience are good and user-friendly and insightful for tracking my glucose.However, I had an issue where my sensor came off after just a week during normal use. Unfortunately, I couldn’t reattach it, and the replacement cost is very high ($199), they did offer me $30 credit which brought it down to $169. I was disappointed that this potential issue wasn’t clearly advised at the time of purchase nor the cost to replace the sensor. The product works well when attached, but the fragility of the sensor and the expensive replacements make it frustrating. Hopefully, they consider improving the sensor’s adhesion or offering a more reasonable replacement policy. So unfortunately I wont be finishing my 2 week trial. An expensive week

3
Date of experience: Feb 09, 2026

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