Awful experience! I waited for a transfer from a friend for 10 days. After that, I was informed that my account had been restricted due to my citizenship, which infringes on my rights, leaving me unable to prove that I'm awaiting document renewal. It has now been over a month since I have been waiting for my funds. While I understand there could be issues with the sender’s bank, the way the support team handles the situation is unacceptable. They appear indifferent to individual cases and respond in a robotic manner, repeatedly stating that they are 'working on my case,' yet failing to provide any details or updates even after a month. Extremely frustrating.
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