vividdoors.co.uk

4.2
4.2 Based on 101 reviews

...

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David Ross
Express doors v Rhenus

Express doors gave exceptional service and a quality product. I have to mention Abigail Grice and Halle Burkett in particular. They saved the day. I ordered 14 oak doors from this company and the way they handled the order was brilliant…… then it went wrong. Their nominated freight company, Rhenus, got it so wrong it was unbelievable. Two broken delivery promises and then put at back of queue. If I could Rhenus minus 5 stars, I would. Dreadful and they are damaging Express doors reputation. The only saving grace was Sam the delivery driver who paid real attention to service at delivery. Rhenus as a freight company are awful. Well done to Abi of Express doors getting it sorted.

5
Date of experience: Feb 10, 2026

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