I have ordered from this website on multiple occasions, and my most recent experience has left me not wanting to return. It took them 11 days to ship my order and they didn't even send me everything I paid for. I reached out to customer service 3x before I got a response, over 2 days (and a weekend). When I finally did get a response they said that processing usually takes 48hrs, but they're having delays and its taking up to an extra 3 days. Then, they told me it would be shipped out monday, and it didn't get shipped until wednesday, because apparently one of the items they claimed to have in stock was actually out of stock and they had to wait to send my order until it was back in stock. They offered me a 40% off coupon on my next order, however, the prices on most of the good stuff are exorbitant and you can find the exact same thing for cheaper, even with the discount its STILL MORE EXPENSIVE than other vendors of the same product. They really screwed up though, when I finally got my order today, and I realized they had not sent me the correct amount for one of the products I ordered. They sent me 1/3 of it. Not only that, but the 1/3 i did receive was less than advertised. I have contacted customer service, AGAIN, and am waiting to hear back about the missing product.
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Vivimu’s concept is simple: Provide high quality, efficacious cannabinoid products at reasonable prices, and ship them fast!
