Review Time
Garbage company, Don't waste your time and money. You may not be disappointed your first or second order but trust me, As a reoccurring customer, do not trust this company to always send out your package. Currently 7 days since processing and 0 update whatsoever and my order completely disappeared from where im able to cancel. Plus on top of all that, It's currently the 3rd day since reaching out to customer support and again, 0 update. If anyone from the vivimu team is reading this, I hope you're doing well screwing over your customers.
Garbage company, Don't waste your time and money. You may not be disappointed your first or second order but trust me, As a reoccurring customer, do not trust this company to always send out your package. Currently 7 days since processing and 0 update whatsoever and my order completely disappeared from where im able to cancel. Plus on top of all that, It's currently the 3rd day since reaching out to customer support and again, 0 update. If anyone from the vivimu team is reading this, I hope you're doing well screwing over your customers.
I've given 2 reviews before, both 5 star (review name was Tumble Weed) and I loved this place. But now I'm not so sure. My order was processed Saturday 28th, February. I paid an extra $15 for 2 day shipping and it is now March 5th and my order is STILL processing. This is the longest its ever taken and this is also the first time I didn't put Route protection so I'm hoping they didn't steal my money. Will update if I get my products I ordered. I emailed them today and will see if they get back to me.
EDITED: DONT TRUST THEM The last order was missing 7g of Rosin. Sent numerous e mails and none of their phone numbers are working...tOTALLY GHOSTED ME . Looks like the may have decided to say FU to customers since the hemp bill will put them out of budsiness. ORIGINAL POST:: I have placed 4 orders. I have paid for 2 day shipping on all of them. Zero issues with the orders. Yes it may take a day or two to process but it goes out. If you want instant satisfaction go do the dispensary and bend over. Or just plan ahead and order ahead of time and pay a lil extra. I have had the THCS Diamonds, live resin and live rosin. I also tried the THCP FOR MY GUMMIES,
No phones worked out of service and voicemail box full ordered on the 4th no email for order confirmation no tracking number they didn't answer my bank either beware they will hold your money hostage no posting either rob peter to pay Paul I'm still trying to get ahold of them and my bank is doing a charge back through visa if they don't answer by Tuesday I wish I never ordered it's Saturday never heard anything will update Monday if I still have heard nothing. Update I said Bret Worley hello from NC to Colorado are you in Colorado Bret ? Anyway we're is my package they drove it and dropped it off the Colorado state da fined him 50,000 he violated terms 4 weeks later fined again by Colorado state da for 625,000 for false advertising and deceptive business practices I still pray I get my package . The owners name is Bret Worely he hides it I take my money very serious I find it my package is in Tennessee I will update if it ever makes it after I found out about there deception business practices and dangerous to smoke products I tried to cancel avoid at all costs finally received order and I had it tested live resin 40 percent thca so it's nasty tasting not as bad as pure leafs but it definitely tastes like delta 8 100 at 80 percent off per ounce or I would be pissed off anyone saying it's good smokes dirt weed. Cbd wax with a small amount of thca crystal busted up and put into it getting it to the 40 percent thca level it's not too expensive to send a sample off especially when your a shop owner who doesn't smoke looking for the best so it sells this will get me shoot .
Placed an order over three weeks ago and it hasn't shipped. I just want to know what is going on with my order, but they never answer the phone. They don't return calls, and they don't return emails. They have no problem charging my card. A very unprofessional outfit!
Edited to one star as this compsny is hot garbage. Ill just hsve to do a charge back apparently since its hard for these guys to do their jobs. Honestly 2 star over shipping. They offer expensive options but do crap all to actually make sure people get the shipping times they paid for. I'll just be returning and moving on. Absolute garbage customer service. Sent 3 emails made 3 phone calls. No answer from any of them. I'll tell you right now, don't pay for their expensive shipping. They'll just sit on the order ensuring you dont get what you pay for. Screw these guys. Can't wait til I see they've been shut down. Hate to pray for someones down fall, but this is by far the worst experience I've ever had with an online vendor. Emails, phone calls, all to no answer. If they don't want to do their jobs I'll do it for them.
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Vivimu’s concept is simple: Provide high quality, efficacious cannabinoid products at reasonable prices, and ship them fast!
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