Wanted to share my experience i had with them today. A sensor fell off one of my doors and the insides were no where to be found. Contacted then via the chat, and was told that it would 50.00 to replace plus 4.95 shipping. I was then told that our system could be updated by ordering new sensors for all doors. Each one was 50.00. I told them they were pricing their product to where we, living on SS, could no longer afford them and that i would need to cancel service all together. All of a sudden, all the parts we have were covered at 100%. Hmmm. Help make sense of that. They seem to be all about the 💵 dollar and not those of us who overpaid for this system in the first place. I may be getting old, but im far from stupid. Just beware. There are much more affordable options.
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