Good evening,
Could someone please contact us with the information I requested? We have been advised that the remaining balance on our ADT account should be paid, as was originally quoted to us by Choice Home and confirmed by the customer service representative when I called to provide the final bill amount.
I have been waiting for confirmation that you will honor the commitment made to us. At this point, I am concerned about an outstanding balance with ADT that may negatively impact my credit.
If you are unable to uphold your agreement, I request that your equipment be removed from our residence. Should this happen, I will have no choice but to report this matter to the appropriate authorities. Additionally, I intend to contact the corporate office and file a complaint with the Better Business Bureau. I also plan to share a negative review on social media.
Thank you.
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