The absolute worst customer service once they sent their customer service to a call center over seas. Definitely do not use auto pay. I sold my home and didn’t want to continue service with them. They told me my account was canceled the put in the system notes that I only wanted 1 month of no service. Then continued to charge me. Called back to find out what’s going on to only be shuffled around to supervisors whose headsets did not work. Then told that I would have to call back. Which then I gave to explain the whole situation over again to the next 2 people to get back to another supervisor. Finally said my account was canceled and would be refunded only to be charged again a month later.
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