Back in 2017 I was considering solar panels and spoke to SunRun Solar. They informed me they couldn’t do it because my roof needed replacing so I elected not to do solar panels at that time. Fast forward to 2020 I redo my entire roof paying thousands of dollars and never had ANY ISSUES. Even before I replaced my roof, I NEVER had any issues! Now in 2022 I decide to allow SunRun Solar to install my solar panels. Now when I was speaking to the rep Jeffery Lin, he offered me everything under the sun to get these solar panels installed. He specifically told me that I did not need pest guards because I don’t have any trees. So they install my panels. They said I have a 10 year warranty if anything happens they will take care of it. Fast forward now my roof is leaking it has damaged so many items in my attic I had to throw away including two brand new tv’s I was saving for my move to Florida as well me the ceiling in my daughters rooms that paid to have repaired. I called SunRun Solar and informed them. They sent contractors out here and to check and seen I had 3 squirrels nest under my panels. SunRun informed me if it was do to the pest they would not honor the warranty because of pest damage but they have to remove the panels to find out. They removed the panels and there was absolutely NO PEST DAMAGE on the roof. Their contractor informed me it’s because of how solar laid the panels down. So now I ask them what is going on? They said they sent another contractor and he said it’s because of my chimney not because of solar. I informed them where my chimney is and where the leak is coming from is on opposite sides of the room that’s impossible. Long story short these people are out here taking peoples money and DESTROYING THEIR properties and are not taking care of ANYTHING!!!!! They are absolute CROOKS!!!!! And you should be aware and stay away from these people at all cost!!!!! They have cost me so much money in repairs and damages and lost of my personal belongings it’s RIDICULOUS!!!! They refuse to fix their mistakes! STAY AWAY FROM THIS COMPANY AT ALL COST!!!!!!
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A leading provider of simple and affordable residential solar power solutions. We're flipping the switch on how the world creates and consumes energy by connecting people to the power of the sun. Find out how much you could save by going solar with a free no-obligation consultation.
