The shoes broke and had several holes that leaked water within a month. It took just over three months and almost ten e-mails (just to get a response) to receive a refund. But I was given just a week to return the shoes. Would have given up if it wasn't for the fact the shoes were so expensive.
(edit after a very speedy response on this review) Yeah, here's also the thing. I've seen on Vivo's social media that there are many complaints and most of them are regarding slow response time from customer service. Almost all of those complaints have gotten answers saying to try and contact Vivo again. It does not indicate trustworthiness... To me it feels like the facade is most important.
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VIVOBAREFOOT helps encourages us to move as million years of evolution intended - barefoot. The VIVOBAREFOOT difference is in the sole. They make a series of constructions specifically designed for varying elements, terrains, and activities.