I encountered an unprofessional representative who provided poor customer service, reflecting the company's disregard for its customers. It seems they believe they can mistreat individuals without consequence. There's no direct or efficient way to reach management, which feels intentional, as the company appears incapable of managing effective customer interactions. I am currently consulting with legal counsel regarding multiple instances of mistreatment and breach of purchase agreement. I urge the company to address these issues before legal action becomes necessary.
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We at VIVOSUN are passionate growers. We founded VIVOSUN over ten years ago in Los Angeles and have become the leading online retailer of indoor gardening products because we know what it takes to be a successful grower. Our products are designed to ensure that everyone can grow like a professional, regardless of experience. Our unique, patented technology simplifies the science of growing, and our line of smart products creates the perfect environment for any plant.
At our LA headquarters, we continue to test and refine our products so we can offer the quality our customers expect. We pursue design and quality backed by the highest knowledge in material sciences that ensure our customers the best results. Simply, we love what we grow.See more