vlookoptical.com

3.3
3.3 Based on 81 reviews

No Middleman or Retail-Space. High-Quality Glasses with Affordable Prices. Cutomized reading/distance glasses only $9.99 with Free blue light blocking lenses from factory direct to you....

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Marina Long
This company is not a good company

This company is not a good company. I ordered a buy one get one they sent me the frames when I wore them they didn't look right or feel right so I went back into my optician and he retested my eyes he also had me give him the glasses that Vlook sent me have the lenses tested and the prescription was absolutely not the prescription that I had ordered to be put in the frames. I contacted them and they corresponded with me back and forth but it was the runaround I sent them pictures of the correct prescription I sent them photos of what printed out on the machine that tested the lenses. I sent them new frames with the correct prescription and they said there was a difference between the cost I said I would pay that they said it was sent to PayPal I went into PayPal there were four different transactions and I explained to them I was only paying the $21 one but I could not connect my PayPal account to my bank account so I wrote them back they told me I could place an order on their website contact them immediately they would cancel the order but use the $21 that I paid towards the difference of the frames and the glasses that they were supposed to make and send to me. This has been going on since the first part of June and now they're giving me the runaround again. I'm reporting you to the Better Business bureau to the Federal trade commission to online fraud this is ridiculous I've asked for phone numbers I've given my phone number I've asked to have someone call me You don't even have a legit phone number to call it's a scam give

1
Date of experience: May 28, 2025

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