The only thing they got going for them is the great prices but unfortunately the trade-off with the low prices is that the glasses don't get even packed in the included microfiber baggy they give you in the box. Not even a hard case. I ordered a BOGO offer on the website, website by the way looks like it never got remade since 2005, and both glasses came bent from the production factory as the poly mailer or the boxes holding the glasses didn't get damaged. This is after the glasses came late to my house by 5 days according to their delivery date that never changed on their website since my order. Their "solution" to the bent frames? Bend the glasses yourself and we aren't going to help you. It took multiple emails to convince them to send me a return label and even then I had to pester them about HOW to do the return after getting the label. They clearly don't have professional employees and email is the only way of starting a return and any support you may need. I would have been fine with no phone support if my glasses weren't bent and the prescription wrong on one pair but to not have a return system on their website that a customer can use? That's awful for 2015 standards let alone 2024.Unless you have a need for a cheap BOGO offer with some features like 3rd party photochromatic coatings for $60 I'd stay away. Other places like Zenni or Firmoo can get you started at $7 for base frames and lenses with anti-scratch & UV resistant coating and with quality control. Often they have free shipping offers at certain price points based on the cart total. Vlook in comparison has a very small selection, about as much as you'd see in your doctor's eyeglass store but so little of them feature adjustable nose pads. I got a very thin nose bridge so 95% of their collection would slide off me. Plus I couldn't find any free shipping offers that I could find.As of today my two pairs are going back as they came with twisted frames. It's a shame because the frames looked good in the pictures with only the Ava model feeling like a quality pair if it wasn't bent already. The Dave model I ordered felt like it was made out of tin and wouldn't grip my face because of its lack of structure despite being the right size for me
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No Middleman or Retail-Space. High-Quality Glasses with Affordable Prices. Cutomized reading/distance glasses only $9.99 with Free blue light blocking lenses from factory direct to you.
