I paid my contract to the last day and when I called vodacom to put in a cancellation, the lady put it for an upgrade and now they are charging me for that upgrade, this affected my credit record badly. When I call them, the number does not exist on contract list because when I spoke to Thapelo who was very helpful, he did what I actually asked. Now I am due to pay lots of money because this vidacom lady decided to put my contract on upgrade since I rejected the offer she gave me. So easy to take a contract but its a hassle to close it. They are at a point of blacklisting me and yet they are at fault.
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