I have been a vodafone customer for over ten years and have had to send my phone off for a repair under warranty I dropped of the phone to a vodafone store where I was told it would be sent off for a repair and should have the phone posted back me in around 5 days. I drop the phone on a Tuesday 20th of January and got message on Friday 23rd to say your phone is now on its way to repair centre and status i will get a further update to say when they receive my phone. It is now the 29th of January and I have had no update to say where my phone is or if they have received the phone. I have called vodafone customer services and they say phone is still not at the repair centre they are no help at all. I am without a phone since the 20th January. This is not no on. I think they have lost my phone and they should have replaced the phone for me. This i awful customer service and I will no be recmending vodafone to anyone I will be also be looking to cancel my contract
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