I could give zero, I would. They have difunctional app, and customer service. They make money from charging fees for sending pay reminders to non-existing email. Let's not forget their collection agencies fees. I strongly recommend to complain to Czech Telecommunication Office, right after you get answer from Vodafone's claim department. Discussion with claim department is useless, and you give them chance to charge you more and more. Also they will charge you for collection agencies fees.Stay away, or you will pay a loooot to be able to leave.This my worst experience with Czech company ever.
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Vodafone Czech Republic as is a Czech telecommunications company.