vodafone.ie

If was possible i wanna give them - 1000000 stars Since 2013 i was a vodafone customer , now it s t

If was possible i wanna give them - 1000000 stars

Since 2013 i was a vodafone customer , now it s time to move my business from them , let s see why .
Being business customer payng your bills like any others you expect to be treat well at any time ...not the case on Vodafone , try to make an upgrade on my device you can t do it online or over the phone , you have to go at one of the shops , waisting your time but still going , well getting there you find out that if you want to preorder your new device you have to pay 50 Euro only for preorder ( doesn t sound ok isin t ? ) , then because you are existing customer you cannot benefit for a free device when you SIGN A NEW 2 YEARS CONTRACT LIKE ANY OTHER NEW CUSTOMER , what s wrong here , they try to rub you first of 50 eu for preoder ( and this should be free as doesn t cost anything to preoder ) and then they want 700 euro for the new device just because you are existing customer BUT YOU STILL SIGN A NEW 2 YEARS CONTRACT.
I did contact them again over the phone and the man from the orher end told me that to go back in the shop as i don t have to pay anything but the 50 euro , so i did ( was not enough i was treated disrespectfully and i was embarrassed at first time ) , getting there different sale person better treatment but same result , embarrassed again and leave ( Vodafone Shop located in The Square Tallaght )

Date of experience: Mar 01, 2026