I faced challenges with data roaming for several days during my trip abroad, despite having EU data and all the proper settings enabled. I reached out to the support team repeatedly for a resolution. After going over some settings with them, they recommended visiting a local store to double-check my phone settings, as everything appeared fine on their end and they could not assist further. They suggested that I purchase another prepaid card for the duration of my trip since they couldn't resolve the issue while I was abroad. When I asked about a potential APN issue, as it seemed strange that my phone was connected to a non-Vodafone option, I was told this couldn't be changed. In the end, I used an online troubleshooting tool and found that switching the APN to one of the Vodafone options resolved the issue. The customer service was subpar; they effectively told me to buy something to compensate for the service they were supposed to provide.
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