This company is a complete disaster. With a household net income between 8-12k per month and no negative records, all bills paid promptly, their credit department still rejected my smartwatch subscription, stating I could only proceed if I paid for the device in full. Why am I being treated differently? They offer a watch subscription paired with the phone plan to others, yet for some unknown reason, I have to pay upfront. The credit department staff are incredibly rude, lacking any customer service training, providing no explanations, only rejections, despite me supplying additional documentation proving my ability to pay €27 per month on top of my existing plan. Their mobile data service is also terrible; I rarely have an internet connection while others enjoy near 5G speeds. Choose another provider; this company seems to have disdain for its customers. This has been the worst experience of my life.
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