After sending my device for repair twice (in July and August 2025), all attempts have failed. Due to a complete lack of trust, I have formally rejected their final offer for further repair or replacement with the same model. My final demand includes: an upgrade and replacement of the defective device with a brand new model currently available in their offers, and comprehensive financial compensation covering all monthly payments made since the contract began, along with compensation for all wasted time, stress, and 'Loss of Use' during this period.
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