I experienced difficulties with data roaming for several days while abroad, despite having EU data and all necessary settings in place. I contacted the support team multiple times for assistance. After reviewing my settings over the phone, they suggested visiting a local store to recheck my phone settings, claiming everything seemed fine on their end and that no further help could be provided. They recommended purchasing an additional prepaid card for my trip, stating that the issue could not be resolved while I was overseas. When I inquired about an APN issue, as it seemed odd that my phone connected to a non-Vodafone option, I was told this could not be changed. Ultimately, I used an online troubleshooting tool and discovered that switching the APN to one of the Vodafone options resolved the issue. Their customer service was lacking; they essentially directed me to buy something instead of providing the service they were meant to deliver.
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