Super long wait time via telephone. 45 minutes and 2nd call 1 hours 30 minutes. Still unable to connect. Yesterday, your agent called Live sent me on wild goose chase and provided incorrect information that i need to chase losing registrar. Today, I had to call again and connected to Cathy T. ticket I-14908661. She explained everything clearly and there is no follow-up needed with losing registrar. Cathy resolved the issues perfectly.
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