I have been without email and hosting since last Wednesday. I have invested 40 plus hours into dealing with their call centre. Which always ends up with I have refer higher up. Then I get message with information that did not fix my email problem. I honestly do not know what I can do. I phoned, emailed, and I even emailed the previous company Quadra that sold to them as they come back to me within minutes. I am so lost. All I want is my email and company back online. Its a call centre from Philippines. I feel so frustrated. Still no email or my website is down. Today I spent from 9:00 to 3:30pm with a nice lady who did not do anything expect what the last person did and then at 3:30 had refer me higher up the chain. Which was how I started the conversation. Why just refer me now. Anyhow I will give in 2 more days and then I'll have to find someone else. Honestly, I feel like I am in wheel going round and round and days just pass me by and my clients get emails saying "email unknown!" great for business during Covid.
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