This is my third review; this service is the worst I've ever encountered. Firstly, there was a delivery mix-up where it claimed the item was delivered, but it actually arrived five days late. Secondly, the item was damaged and scratched. I had to document the damage with a video and photos, including the waybill and packaging. Despite this, I still haven't received a refund. Eventually, after several offers of discounts on the original price—which I declined since it was a Christmas gift and I wouldn't give a damaged item—they finally agreed to a full refund while allowing me to keep the damaged item, which I would have thrown away. I accepted this solution. Now, three days later, after numerous attempts to reach out to the after-sales support, I'm still waiting for my refund. All I get is an automated response asking for the same video and photos again. It's like I'm stuck in a loop. All I want is my refund, which I was promised. Once I receive it, I never want to deal with this service again. I recommend others do the same, as the time and effort I’ve spent is not worth it, and their treatment of customers is appalling.
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Voghion, the combination of Vogue and Fashion, is a cross-border e-commerce platform founded in the UK. Voghion offers an extensive selection of products across various categories, making it a go-to destination for all your shopping needs. From trendy clothes and accessories to high-tech electronics, beauty products, home and kitchen essentials, and practical autoparts, Voghion has something for everyone. Its user-friendly design allows shoppers to easily browse, compare, and purchase products with just a few taps on their smartphones.See more
