I purchased a Vogue Trivelo bike through BOL through their partner Fietsweb. The bike had faults from the day it was delivered. Initially Fietsweb were helpful in sorting out the problems, bit issues still existed with the electric assist constantly switching itself off . I have contacted BOL every day since 13 September who in turn contacted Fietsweb who in turn promised to collect the bike for a refund. This has never happened and the matter has been escalated to BOL head office . All this time I have a faulty bike and no refund. I sincerely thought I had more protection buying a product through BOL and that the partner would do everything in their power to honour the terms of the gaurantee which I may add I had to pay an extra 100 Euro for them to assemble or there would be no gaurantee. Needless to say I'm extremely unhappy with Fietsweb and dissapointed that BOL has still not resolved this matter .
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Met een Vogue Bike, omarm je meer dan fietsen – je omarmt vrijheid, je omarmt het leven. Jij kiest welke weg je volgt, wanneer het jou uitkomt. Het is avontuur, ontspanning, gezondheid en zorg voor de wereld in één.
Een Vogue Bike is meer dan een e-bike, het is de essentie van jouw reis, de vreugde van het leven zoals jij dat kiest.
