Steer clear of this airline! I had the worst experience ever! They canceled multiple flights and made it nearly impossible to get a refund, despite purchasing their highest-end fully refundable tickets. Their customer service is a complete failure; reaching someone who can help is nearly impossible. When someone does pick up, they often hang up or transfer you into a dead end. The cancellations forced us to buy last-minute tickets to another airport to get home. We are still owed a refund for canceled flights, and the airline refuses to accept responsibility. Save yourself the stress and choose a reputable airline.
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We took off in 2003 when Discovery Americas I and Columbia Equity Partners investment funds joined forces with TACA Airlines to integrate a new Mexican ultra low-cost airline that would offer the experience of flying to a larger number of Mexicans. ...