please review and improve: I took my car for its yearly service, it was Christmas season and my car will fulfill the 5- year warranty in February 2025. Volkswagen Essendon had a promotion to extend the manufacturing warranty for another 5 years. The service staff explain the warranty by phone and convinced me to get it for $3000, the promotion included a dash cam. I was dealing with a delay with the car service and was distracted with this matter. Next day, I had the opportunity to review the booklets that provided me as contract for the extended warranty and decided to cancel it. However, I contacted the VW Australian headquarters, not for my surprise they were completely bias to their dealership in Essendon and explain me that there is not an option to cancel the contract. I had spent several hours dealing with this issue and had contacted the ACCC and awaiting a response. Please be aware of this type of unfair contracts and no commit until that you are sure about the service that you will get.Sure, here's an improved version of your message:I took my car for its yearly service during the Christmas season. My car's 5-year warranty will expire in February 2025. Volkswagen Essendon had a promotion to extend the manufacturer warranty for another 5 years. The service staff explained the warranty over the phone and convinced me to purchase it for $3000, which also included a dash cam. At the time, I was dealing with a delay in the car service and was distracted by this issue.The next day, I had the opportunity to review the booklets provided as the contract for the extended warranty and decided to cancel it. However, when I contacted the VW Australian headquarters, they were biased towards their dealership in Essendon and explained that there is no option to cancel the contract. I spent several hours dealing with this issue and have contacted the ACCC, awaiting a response.Please be aware of these types of unfair contracts and do not commit until you are sure about the service you will receive.
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