Whilst my Vehicle was in having a Gearbox Oil Change VW Andover gave it a free VHC .. (Vehicle Health Check )
To my surprise they managed to find £1700 worth of work, and they’d be quite happy to carry this work out.
The work consisted of .. Brake Disc Change, Brake Pad Change, Corrosion on Suspension Arm .
What amazed me was they’d already carried out a VHC 500 miles previously whilst my Vehicle was in the Garage for a Diagnostic Check .. then it had a completely free from issues Bill of Health.
2 different Technicians carried out the checks.
Be careful, these VHCs maybe a good thing if used correctly, other than that they are a good way of conning the poor motorist into having unnecessary work carried out … If genuinely the work needs doing use an independent VW Dealer .. VW Rates are legalised robbery.
Also … To complain to Customer Relations is an absolute waste of time.. each contact you make a different advisor replies back giving conflicting reasons these VHCs can differ.
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