The bikes are good, but the customer service is lacking. I ordered a new rear wheel for my bike in early July, and it didn't arrive due to excuses about sourcing spokes. I went on holiday in mid-August using the old wheel. When I returned in early September, the replacement wheel finally arrived, but it was the wrong size. Now, I face another long wait with no clarity on when this will be resolved. It's disappointing, as we genuinely like the bikes.
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Volt: The best electric bikes – from the UK’s specialists
Choosing an electric bike should never mean settling for second best. Award-winning Volt e-bikes match high-end looks with the most advanced electric technology around – at a price that’s realistic. All with an original British design and the finest components.
Quality electric cycles that look as good as they perform. It’s what we’re all about.
We don’t like e-bikes that look too “electric”. We’re all about the advanced biking experience, on a bike that looks and feels like an original cycle. And we’re constantly working to improve our range, setting the pace for what’s possible in ebike design.
Right from the start, we’ve been happiest when we’re talking to our customers, helping them find the right electric bike for their needs (and their budget).
Ready to join the e-volution? Pop in to our London showroom – or one of 100 dealers across the UK – for a chat. Or give us a call on 020 7378 4728.See more
