volvo.co.uk

1.1
1.1 Based on 21 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
MR HOWARD JONES
Volvo XC90 Catastrophic Failure

We bought a nearly new Volvo XC90 from an approved dealer and have had it fully serviced at Marshalls Volvo in Milton Keynes. Three weeks ago it had to be recovered to a Volvo garage in Northampton - the diagnosis is a bolt has sheared in the pressure plate between the engine and gearbox puncturing the engine sump, destroying the turbo - the cost to repair £19500! This is a car that we purchased based on Volvos' reputation for reliability and durability. It has has just turned 5 years old, is immaculate but realistically we cant spend that amount on a repair caused by a simple bolt failing and snapping - that should never have happened in any car let alone a fully serviced quality marque like Volvo. Unless Volvo can assist with this its looking like a 5 year old car is going to have to be scrapped.

1
Date of experience: Feb 23, 2026

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More