volvocars.com

1.6
1.6 Based on 61 reviews

...

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Tyler
Frustrating Customer Support Experience

The customer care support has been extremely frustrating. Communication has been ineffective as I sought assistance on a warranty issue with the dealership. There was a discrepancy between the purchase agreement and what was recorded in the portal. After nearly two weeks of emailing and calling the customer care representative for action, I found the dealer willing to help, but customer support was nearly non-existent. This makes me reconsider buying another product from this brand due to the lack of support.

1
Date of experience: Jan 09, 2026

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